Frequently Asked Questions
About Bitcoin & Bitcoin Gear
Bitcoin is a worldwide cryptocurrency and digital payment system called the first decentralized digital currency, since the system works without a central repository or single administrator.
The system is peer-to-peer, and transactions take place between users directly, without an intermediary (like a bank, Visa or Paypal). The transactions are verified by thousands of computers all over the world and recorded in one giant a public distributed ledger called a blockchain.
Bitcoin is therefore fundamentally different from conventional payment networks (such as Visa or Paypal), because it is fully decentralized. It is not controlled by one or more actors, but instead the network is kept in check by a giant super computer made up of thousand of computers from around the globe.
Check out the video below for an excellent explanation:
We are a brand passionate about the upcoming crypto currency revolution, focused on creating quality, well-designed products that we wanted ourselves.
No. We sell exclusively through our online shop. This allows us to keep our overhead costs down and keep our prices affordable. The beauty of selling online is that we can reach millions of people around the globe and and focus on what we do best, designing new products.
We ship most of our products (including all apparel products) from within the United States. Some of our vendors may however be located outside the United States and ship from many different locations.
Orders – Shipping & Handling
We accept major credit cards such as Visa, MasterCard, American Express and Discover or accept payments through PayPal or Apple Pay.
We ship to almost every country in the world.
Shipping costs are calculated during check-out. Please note that you are responsible for all duties and import taxes that may apply (if any).
Please allow for up to 72 hours for orders to be processed after your purchase is complete.
Apparel and mugs: 1-7 days for domestic shipping (within the USA) and 4-15 days for international shipping.
Other items: Please alow for 4-15 business days for shipping.
Apparel and mugs:
We use UPS SurePost as shipping method. That means UPS picks up and either makes the delivery or drops the package at the buyer's local post office and the mail carrier makes the drop.
The shipping method may vary depending on the type of item and vendor.
Please note that while we aim to deliver your order in as few packages as possible, it may sometimes be the case that items from different vendors are shipped to you from different locations. Therefore, it is a possibility that items from different vendors may arrive in separate packages.
Most likely. Every country has different regulations on how they handle imported goods. We recommended you visit this duty calculater to get an estimate of what you will be charged when the package arrives. We do not pre-pay or cover any import fees.
Once your order has been shipped, you will receive an email with a tracking number. This tracking number will allow you to track your order status on the Track Order Status page.
Returns & Exchanges
We want you to be 100% satisfied with your Bitcoin Gear purchase. Items unworn/unused and unwashed can be returned or exchanged within 60 days of delivery. Please note that original shipping charges are non-refundable. If we made a mistake or the item arrived defective, please contact us and we’ll make things right.
To return or exchange an item please contact us via the following email adress: firstname.lastname@example.org
T-Shirts: Please refer to our Size Chart for details about the measurements of our t-shirts.
Sweatshirts: Please refer to our Size Chart for details about the measurements of our sweatshirts.
Hats: Please refer to our Size Chart for details about the measurements of our hats.
We recommend turning them inside out and machine or hand washing on cold. Since all of the shirts have some percentage of cotton, they will tend to shrink a little after being washed and dried. To minimize the shrinking, machine dry low or hang dry.
We use high quality water-based inks to produce the softest printing possible. Some of the printing may fade a little after multiple washes.
While we do all of our design in-house, we don’t do our own manufacturing. We partner with great manufacturers within and outside the US for each of our products.
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